How it Works
- What is concierge medicine?
Concierge medicine is a different approach to primary care where patients pay a monthly fee for significantly greater personalized access to a physician and other individualized services.
In the case of EvergreenHealth Signature Care, patients may schedule appointments for the same day, or next day, for acute needs. Your physician is available via phone 24/7 and will respond to your emails within 24 hours.
Other advantages include flexible appointment lengths based on your needs. Our doctors are not rushed to get to the next appointment. They can also be available after hours – or even make home visits when necessary.
The membership fee also includes quarterly appointments with a health and wellness coach who will work with you to develop a comprehensive, personalized wellness program based on your needs.
- Who should enroll in EvergreenHealth Signature Care?
EvergreenHealth Signature Care is available to anyone who would like a more personalized relationship with their primary care physician and enhanced access for questions or consultations.
People with chronic illnesses or health concerns like the longer appointments and the higher level of involvement with their physician.
People interested in disease prevention and wellness appreciate the added benefits of appointments with our nutritionist and our exercise physiologist.
Busy people like the ease of scheduling appointments around their business or travel schedules. They can even contact their doctor by phone, text or email while traveling.
Families benefit by getting fast answers to health questions any time of day or night. The entire family can get their appointments scheduled together, and it’s also easy to get in quickly for office appointments when an illness pops up.
- What does it cost to receive the enhanced access and the benefits of EvergreenHealth Signature Care?
The monthly fee is:
Couples (two adults living in the same household): $247.50/month
Ages 0-18: $10/month with an adult member
Ages 18-26: $68.75/month with an adult member; 2 or more children are covered for one $137.50/month fee (yes – all the kids are covered under one fee!)
The monthly fee for Signature Care is in addition to your medical insurance premiums, which we recommend to cover medical services outside the scope of the wellness program.
- Will my insurance be billed?
Yes. Your medical insurance carrier will be billed for medical services by EvergreenHealth Signature Care medical staff, as well as services provided by other EvergreenHealth specialists to whom you may be referred for additional treatment or consultation.
- Do co-pays and deductibles apply?
Yes. All costs associated with medical services are billed to the patient’s insurance and applicable co-payments and deductibles that are a part of the patient’s insurance plan apply.
- May I use my health savings account for this program?
Possibly. You should discuss this in advance with your health plan administrator. Under some plans the monthly fee is considered a qualified medical expense and is reimbursable by some Health Savings Accounts.
- Is the monthly Signature Care fee tax deductible?
Your tax advisor can clarify whether the fee qualifies for any tax-advantage.
- Do I have to sign a long-term contract?
No. There is no long-term contract. While we try to meet and exceed the needs of our patients, you can provide a 30 day notice of termination at any time for any reason and if applicable, we will prorate your fee at the time of termination.
- Is there a limit to the number of patients EvergreenHealth Signature Care physicians take on?
Yes. Low patient-to-doctor ratios are a unique feature offered by EvergreenHealth Signature Care. Our physicians care for a limited number of patients; once that limit is reached, the doctor is no longer available and a new physician is added to ensure every patient receives personalized service.
- What are the office hours?
Our office is open weekdays from 8:30 a.m.- 5 p.m., and after hours appointments are available depending on need.
Signature Care members always have 24/7 access to their physician via phone or email.
- How do I contact EvergreenHealth Signature Care during or after hours?
During office hours, weekdays from 8:30 am – 5:00 pm, you just call the main office number 425.899.4620.
After hours, Signature Care patients may contact the physicians directly by phone or email.
- How do I sign-up for EvergreenHealth Signature Care?
Just call our office at 425.899.4620. We can answer any questions you might have about concierge medicine; we can even schedule a “meet and greet” with our physicians.